My name is Garth of JNG Handyman, LLC out of Florida. I had an idea for a product, but finding a bag manufacturer in the US or abroad that would work with me was not happening until I contacted Nat. I can't say enough about Nat and this company; responsive, user friendly, quality product, flexible, works with you, and on and on. When Nat and I started the process of working together on my bags, he stated a 3 to 4 week response time. Eight days from dropping my PO, the bags were delivered.....crushed it!! Now it's up to me to get this product out the door; I am hopefully looking forward to a long relationship with Nat and Universal Plastic Bag Manufacturing Co.